Average rating: ★ ★ ★ ★ ★ (11 reviews)

Please check below the reviews of our patients at Child Heart Specialist in London

★★★★★
5 5 1
The responsiveness and level of service was evident from the first contact as I was offered a convenient appointment almost immediately and it was Alessandro himself who replied to my general email appointment request. Alessandro has an excellent rapport with children, from his "crocodile clips" to sharing his stickers and playing with the ultrasound jelly! Although we received unexpectedly bad news he delivered it as best you can and more importantly, later that evening he happily responded to a barrage of questions as the reality sunk in for my wife and I. Alessandro's communication skills, in both his answers as well as his almost instantaneous replies to emails, are excellent. He recommended the surgeon and advised on the appropriate timing of the surgery and remained in contact throughout. Alessandro was the first person we saw after the operation and he took the time to explain how theatre had gone and reassure us before we saw our son in ICU. The staff in the Bear cardiac ward are a credit to the hospital and Alessandro as they work as a real team, with excellent communication between them so everyone knows your child's health background and current position, always have a smile despite the pressures of their position, have a natural affinity with children to put them at ease and gain their trust whilst giving the parents no doubt of their technical knowledge and skills to care for your child; this was true throughout the ward from ICU to HDU to the general ward. There is help and understanding through the difficult post operation recovery whilst your child begins to heal and starts to walk and recover generally. The level of caring and support is also illustrated by the absence of any rush to discharge you to ensure both the parents and the child are ready to be at home for the next stage of recovery and the ability to get replies to emails within a few hours should anything worry you in the days following discharge. Alessandro is incredibly approachable and personable and I genuinely believe that nothing is too much trouble for him. He and his team make an unbelievably stressful period manageable as well as providing what I would be consider to be an exceptional level of expertise in paediatric cardiac treatment. Its been twelve days post operation now and our son is running around and as happy as he always was with no negative memories of his recent painful experiences.

★★★★★
5 5 1
Dear Dr. Giardini, It was pleasure to have met you in London and I would like to thank you for taking the time and examining our baby during the Christmas period. Our experience during the consultation was excellent and we found you very informative. We would not hesitate to recommend your services and reach out to you in the future.

★★★★★
5 5 1
I contacted Dr Giardini as my daughter had some isolated symptoms that had been worrying me for some time and I wanted to find out if there was any underlying medical condition, especially as she had increased her exercise regime. From the point of contact Dr Giardini was very kind and caring - a truly compassionate doctor. He offered us a very quick appointment which was much appreciated. During the consultation Dr Giardini was very approachable and humorous and put my daughter at ease, explaining everything as he went along. Fortunately my daughter's tests were all normal. I would thoroughly recommend Dr Giardini to any parent looking for a paediatric cardiologist.

★★★★★
5 5 1
Many thanks for the report and also consultation and tests you carried out. You were wonderful and put him at ease. It has also been a great weight off our mind that he is well and we wouldn't hesitate in recommending you and the service you provide. We can all get on enjoying life without any worries. Many thanks again.

★★★★★
5 5 1
We found the whole experience faultless. From the point of booking the appointment. Our little daughter was made to feel totally at ease during the examination and Dr Giardini had such a pleasant manner she actually enjoyed what could have been a daunting experience. As parents we felt in extremely safe hands and reassured despite the natural concerns we had. We left knowing that the examination was expertly done and totally thorough. Thank you.

★★★★★
5 5 1
Doctor clearly explained the problem and was very reassuring.

★★★★★
5 5 1
"We appreciate and recognize the professionalism shown by Cardiologist Dr. Alessandro Giardini as well as the wonderful team of doctors and nurses at the Walrus, Flamingo and Bear wards. To quote my boy, "If I ever have to do a surgery again, I would like to do it here", which in my opinion sums it!"

★★★★★
5 5 1
"Dr Giardini was exceptionally professional, caring and kind. He oversaw the treatment of my three year old daughter who had partial AVSD. He was very sweet with her. He was extremely competent. He quickly detected the problem and organised/oversaw her treatment. I cannot fault his approach."

★★★★★
5 5 1
This doctor was very professional, compassionate and understanding. He has a good way with children. We felt totally happy in his care and can highly recommend him.
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